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Everything you need to know about Metal Mates, our steel products, services, ordering and delivery across Newcastle and the Hunter Region.

FAQS

Frequently Asked Questions

  • Who owns and runs Metal Mates in Newcastle?

    Metal Mates is a locally owned and operated steel supplier based in Cessnock, proudly serving Newcastle and the wider Hunter Region including Maitland, Kurri Kurri and Branxton.
  • How long has Metal Mates been supplying steel to the Newcastle area?

    We have been supplying steel and metal products to Newcastle, Cessnock and the Hunter Region since 1997, so there is nearly three decades of local experience behind every order.
  • Why do tradies and homeowners in Newcastle choose Metal Mates over the big hardware chains?

    Locals choose us because we are a genuine steel specialist rather than a general hardware store, offering a wider range of steel products, competitive pricing and staff who actually know their steel, from structural sections through to second grade options.
  • Is Metal Mates a genuine local Newcastle business or part of a national chain?

    We are a proudly independent, locally owned steel yard based in Cessnock, not a franchise or national chain, so you are dealing directly with a Hunter Region business that knows the local trade.
  • What suburbs and towns around Newcastle does Metal Mates serve?

    Metal Mates services Newcastle and surrounding areas including Cessnock, Maitland, Kurri Kurri, Branxton, the Hunter Valley, Central Coast, Port Stephens, Muswellbrook, Singleton and the Mid North Coast.
  • What steel supplies does Metal Mates offer in Newcastle?

    We stock a huge range of steel supplies for Newcastle customers, including structural steel such as beams, columns, channels and angles, steel bars, plates and sheets, RHS and SHS, reinforcing mesh, fencing supplies and second grade steel.
  • Does Metal Mates supply steel for both residential and commercial projects in Newcastle?

    Yes, we supply steel products for residential, commercial, rural and industrial projects across Newcastle and the Hunter Region, from home renovations and carports through to commercial fit outs and structural builds.
  • Can Metal Mates cut steel to size for my Newcastle project?

    Yes, we offer onsite cutting for RHS, SHS, angle and flat bar, and can also arrange laser, waterjet, plasma and oxy cutting through our trusted partners for more precise jobs.
  • Does Metal Mates supply fencing and rural steel products for properties around Newcastle?

    Absolutely, we stock a full range of fencing supplies including cattle panels, field gates, fence mesh, chicken wire and hinge joints, suited to rural properties throughout the Hunter Region.
  • What building products does Metal Mates supply besides steel?

    Beyond steel, we supply building products like purlins, top hats and roofing, along with reinforcing mesh, aluminium sheets and tread plates, plus custom sheds and carports from major Australian brands.
  • Does Metal Mates offer galvanising services for steel products?

    Yes, we can arrange galvanising for your steel order, which adds a protective zinc coating to help prevent rust and extend the life of your project, ideal for anything exposed to the weather around Newcastle.
  • Are Metal Mates' steel products compliant with Australian Standards?

    Yes, all the steel we supply is sourced from reputable mills and complies with relevant Australian Standards for quality, safety and performance, so you can build with confidence.
  • How do I know Metal Mates is a trustworthy steel supplier in Newcastle?

    With almost three decades of trading in the Hunter Region and a strong track record of customer feedback praising our friendly service and quality products, our reputation has been earned the old fashioned way, one satisfied customer at a time.
  • Does Metal Mates stand behind the quality of the steel it sells?

    Yes, we stand behind every product we sell and will sort out any issue with your order properly and without any fuss, because that is the kind of service we would want ourselves.
  • Is Metal Mates a registered business I can trust with a large steel order?

    Yes, Metal Mates is a registered, well established business trading since 1997, with a physical yard in Cessnock you can visit, call or arrange delivery from for orders of any size.
  • Does Metal Mates offer a workmanship or product guarantee on steel orders?

    While we are a steel supplier rather than an installer, we stand behind the quality of every product we sell and will make things right if there is ever a fault or mix up with your order, no arguments.
  • Can I get a quote from Metal Mates before placing an order?

    Yes, our team is happy to talk you through pricing and provide a quote over the phone, by email or in person at our Cessnock yard, whether you need one length of bar or a full trailer load.
  • Does Metal Mates offer second grade steel as a cheaper option?

    Yes, we stock a good range of sustainable second grade and reusable steel, sold in full lengths in the condition it was supplied to us, which is a popular way for Newcastle customers to save on their project.
  • Is Metal Mates a locally owned business that supports the Newcastle and Hunter Region community?

    Yes, Metal Mates is locally owned and operated right here in Cessnock, and we are proud to be part of the Hunter Region community we have served since 1997.
  • Does Metal Mates employ local staff from the Newcastle and Cessnock area?

    Our yard is staffed by local team members who know the Hunter Region and understand what builders, tradies and homeowners in the area actually need.
  • How does Metal Mates support tradies and builders working around Newcastle?

    We support local tradies and builders by stocking a genuinely wide range of steel, offering onsite cutting, and being flexible enough to help with anything from a one off DIY job to an ongoing commercial supply arrangement.
  • Does Metal Mates work with builders and roofers on repeat trade accounts around Newcastle?

    Yes, we work with plenty of tradies, builders and roofers across Newcastle and the Hunter Region on an ongoing basis, and we are always happy to help set up a smoother process for regular orders.
  • Can homeowners as well as trade professionals buy steel from Metal Mates?

    Definitely, we welcome everyone from first time DIY homeowners to experienced builders and contractors, and our team is just as happy explaining the basics as talking specs with a tradie.
  • What areas around Newcastle does Metal Mates deliver to?

    We deliver steel and metal products across Newcastle, Cessnock, Maitland, the Central Coast, Port Stephens, Muswellbrook, Singleton, Gosford, Wyong and the Mid North Coast.
  • How quickly can Metal Mates get my steel order to me in Newcastle?

    We aim to get your order to you as quickly as possible, and for many local jobs around Newcastle and Cessnock we can arrange fast turnaround delivery or same day pickup, depending on stock and the size of your order.
  • Can I visit the Metal Mates yard in person to check out the steel before I buy?

    Absolutely, we would recommend popping into our Cessnock warehouse to have a look, especially if you are after second grade steel, since stock varies and it helps to see what is on hand.
  • Does Metal Mates offer any sustainable or environmentally friendly steel options in Newcastle?

    Yes, alongside our new steel range we stock sustainable second grade and reusable steel, giving Newcastle customers a more environmentally friendly and budget friendly option for their project.
  • Is second grade steel from Metal Mates still good quality?

    Our second grade steel is sold in full lengths in the condition it was supplied to us, and while availability varies, it is a genuinely useful and more sustainable option for plenty of projects, so we recommend visiting our yard to check it suits your needs.
  • Does Metal Mates use modern cutting technology for steel orders?

    Yes, beyond our onsite cutting for RHS, SHS, angle and flat bar, we can arrange laser, waterjet, plasma and oxy cutting through trusted partners, giving Newcastle customers access to precise, modern cutting methods for more complex jobs.